Returns & Refunds

Because every FiftyShirts product is custom printed just for you, we handle returns a little differently than a big-box retailer. Our promise is simple: if we make a mistake, we make it right.

Damaged Products

If your item arrives with a printing defect, stitching issue, or shipping damage, email support@fiftyshirts.com within 14 days of delivery with your order number and a clear photo. We'll send a free replacement or issue a full refund.

Incorrect Products

Received the wrong design, size, or color compared to what you ordered? Let us know within 14 days and we'll reprint the correct item at no cost to you.

Lost Shipments

If tracking shows no movement for 7+ business days, or your package is marked delivered but never arrived, contact us. We'll open a carrier claim and reship or refund.

Return Window

All claims must be submitted within 14 days of the delivery date shown by the carrier.

Refund Eligibility

Approved refunds are issued back to the original payment method within 5–10 business days. Shipping fees are refunded only when the issue is caused by us.

Non-Returnable Items

Personalized products, custom name/number items, and any made-to-order apparel ordered in the wrong size or color are not eligible for return or refund. Please use our Size Guide before checkout.